Returns & Exchanges
At Evolv, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange it within 30 days of delivery provided it is in its original, unworn condition with tags attached.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging and include the packing slip to ensure a smooth processing experience.
Attach Your Label
Download and print your prepaid shipping label from the portal, then affix it to the outside of your package over any old barcodes.
Ship and Track
Drop off your package at any authorized carrier location; once received, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing